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Incident Management System

Our IMS is designed to facilitate the response to and prevention of incidents across your workplace, while providing a reliable, central source of all incident-related metrics and reporting.

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Simple Workflows

Log any type of incident (injury, spill, vehicle accident, etc.) using dynamic smart forms that instantly export your data into ready-to-file reports

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CAPA Management

Automatically assign corrective tasks and create an audit trail according to your internal business logic. Employees get notified immediately

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Detailed Overview

Take advantage of built-in root cause analyses, advanced graphs, and real-time KPIs for event impact reduction and compliance assurance

Protect your Team with More Efficiency

Be ready to respond to an incident the moment it happens, eliminating time delays, human errors, missed notifications, and all kinds of red tape.

Automate Your Incident Management Process From Start To Finish

Swiftly mobilize a response team, easily record the incident, and keep accurate benchmarks that satisfy insurance, WCB, and OSHA (300, 300A, and 301) requirements.

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Smart Form Builder

Easily customize incident processes using our smart form builder, such as by adding custom triggers for tasks and notifications
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Comprehensive Reporting

TIR, DART, severity summary, last recordable incident, injury free event list, and weekly, monthly, and quarterly reports

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External Integration

Connect your Incident software with our BBSO module and built-in checklists for automated near miss recording

Improve Your Incident Tracking

Accurate and up-to-date incident information is required to stay in compliance with safety regulations and avoid costly penalties. ERA's system provides a secure place to log and retrieve this data seamlessly.

 

 
  • Personalized, automated email alerts upon task assignment and completion

  • Customizable and comprehensive dashboards to identify patterns, benchmark incident prevention, and identify localized safety issues

  • Safety share features to communicate incident causes with other facilities

  • Standardized data collection with QA/QC and audit trails

Key Performance Indicators for Superior Business Intelligence

Effective and actionable data at a glance with KPIs for recordable incidents by category, frequency, employee, and more!
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Three Quick Steps for Workers' Compensation Claims

Thanks to a tailored, automated process for immediate claim delivery, electronically submitting worker compensation/insurance claims to external companies has never been easier.

1
Preparation

ERA works with you and the insurance provider to understand the type and format of the data that needs to be transferred.

2
Delivery

The software populates an incident record with the required HR data, requests a claim, and delivers the data to the provider via an API or STFP.

3
Acknowledgement
The provider returns an acknowledgement file with a claim number, which ERA attaches to the incident record.
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Mobile Device Compatibility

The Incident Management Module is by your side wherever and whenever an incident occurs.

Our application lets you create an incident report on the ground from any mobile device or tablet, even without an internet connection. You can also send and receive alerts from it to reduce response time.

The Ultimate Incident Management Strategy

Take a deep dive into an effective approach to incident management, along with the data collection and corrective action tracking benefits of an IMS.

Simplifying the Incident Management Life Cycle

Our platform ensures your organization adheres to all stages of the Incident Management Life Cycle and simplifies critical incident management workflow tasks.

  • Navigate complex incident management processes with our cutting-edge Incident Management Framework, providing tools for the IMS Process Flow.

  • Our Incident Management Tools offer robust features compared to other incident management software. Manage incidents with ease using our Incident Management System Software, supported by expert incident managers.

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Your All-In-One Solution for Incident Management

Our Incident Management Program and Database provide actionable insights and real-time data for informed decision-making regarding:

  • Software Incident Management
  • Major Incident Management

FAQs

See frequently asked questions about our Incident Management System (IMS)

Does ERA support the entire Incident Management Life Cycle?

ERA's software covers every aspect of incident management for operations and includes tracking and management of the Incident Management Process and Workflow Process

Does ERA software promote Major Incident Management Best Practices?

ERA helps you stay prepared with our detailed Incident Management Report Features.

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Comprehensive Support for the Entire Life Cycle

Empower your business with our best-in-class Incident management Software and stay ahead in operational efficiency. 

  • Let our Incident Management Reporting Tools and Framework be the cornerstone of your strategy.

Why our clients love ERA

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The software is easily used by all our users

We currently use the Audits, Incidents, and BBSO modules to manage our internal and external audits for EHS and ISO compliance and track issues and document related corrective actions. The customization of these modules was key to our decision to purchase the software.
Heather Ruffner
Global HSE Program Manager, Elliot Group

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No compliance issues for over 8 years

We have used this system for over 8 years. The Compliance Module has helped keep us from having compliance issues and helped during transitions between people. It provides the business continuity we need to keep productivity and compliance running smoothly no matter what situation we face.
 
Bob Waugaman
Regional EHS Manager, J.B. Poindexter Co.

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Proven efficiency, accuracy, and overall performance

Since implementing the first 3 modules in 2008, the system has proven its efficiency, accuracy, and overall performance. Our business unit executives regularly express their confidence in their compliance systems.
 
Phil Schull
V.P. Risk Management, J.B. Poindexter Co.