ERA prides itself on providing the very best in technical and regulatory support.
Clients are provided with a dedicated ERA support specialist – providing one-on-one, personalized guidance and support. Your specialist will get inside your business, learn your needs, and connect you to the latest in regulatory updates.
ERA’s in-house team of dedicated support specialists and scientists ensures that your business is provided with the best in regulatory support for the entirety of our partnership.
Your ERA support specialist will ensure:
Our Team of Industry Experts
ERA’s environmental specialists are all located in-house at ERA’s dedicated facilities. ERA does not outsource expertise. For over 20 years, this North American-based team has been a vital part of ERA’s environmental consulting. Working to the highest professional standards, they monitor regulatory changes from Federal to State level.
Specializing in environmental, health and safety regulation (EH&S), your ERA support specialist represents a bank of collective and up-to-date knowledge. Your specialist actively works to help you avoid any compliance issues, ensuring the smooth implementation of ERA software alongside your operations. Accessible and client-focused, ERA support represents compliance expertise to the highest possible degree for business of all types.
ERA’s proactive approach means your specialist will consistently reach out and contact you as a client, to guide and direct your business through any required changes in reporting. In-depth training in using ERA’s environmental management software is provided as part of the ERA support package.
Regulatory Support and Research
A fully dedicated team of scientists holding masters/bachelor’s degrees in their fields, ERA’s support team provides unrivaled regulatory support to our clients. The team has been specifically assembled to constantly survey the regulatory landscape, monitoring 1,000 plus legal regulations every week. The team assists ERA clients by acting as experts on how requirements handed down by regulatory bodies intersect with business operations across North America.
ERA’s clients receive individualized, practical and essential advice when these regulations change. This team constantly analyses any potential impact that changes may have on companies’ important legal responsibilities. ERA’s clients can rest easy in the knowledge that informed guidance is available for exactly what quantity and types of reports and regulatory documentation is required, plus how to produce them.
Any changes to existing regulations are immediately factored in to your reports – ensuring full compliance on your part.
The support team is available to guide and refresh you regarding any ERA topic, providing any required resources and troubleshooting your problems. This specialized team represents a unique source of knowledge that ERA can readily provide, with deeper insights and over 70 years of collective professional experience. The hands-on approach adopted by ERA’s substantial support team ensures the very best in environmental expertise is always available to ERA clients.
As part of our long-term commitment to you, you will receive:
Partnering With ERA is like getting your own permanent environmental consultant.
ERA support is available via whatever platform suits you best. ERA can provide technical support and consulting via webinars, over the phone, via email, and through on-site visits.
Fax: (514) 684-0597
Technical Support: [email protected]
General Inquiries: [email protected]m