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Privacy Statement

Your privacy is important to us. We are committed to protecting your interests and your security. The purpose of this privacy statement is to disclose what personal information we collect and use from our clients. 

Update: Effective April 15, 2020

ERA has updated our privacy policy to be in accordance with the GDPR standards. These standards support transparency in which data ERA collects when you visit our website, how we use that data, and your rights of ownership over that data. 

  1. You have the right to request access, free of charge and with reasonable expectation of response time, to the personal information we process about you.
  2. You have the right to request we correct inaccurate or incomplete personal information about you.
  3. You have the right to request that we delete personal information about you.
  4. You have the right to request restrictions on our processing of information about you.
  5.  You have the right to have personal information about you transferred to yourself or to a third party based on your consent.
  6. You have the right to opt out of communications or our use of your information. 

To communicate with us about your rights or make a request, contact us by email at info@era-ehs.com. It is our goal to respond to you within 30 days.

What personal information is collected

ERA processes personal information that you enter directly into data entry fields or forms on our website, and through the use of cookies. This includes contact information (name, phone number, job title, country, etc. All contact information collected is made explicit on any form you complete, and only contact data you enter and submit is collected). In addition, for analytics purposes, ERA also collects server log files about your visit to our website, including: IP address, browser type, referring and exit pages, and operating system.

how does Era process personal data

By clicking the submit button on any form and consenting to being contact by ERA, we process personal information collected to deliver the requested material (ebook, webinar, fact sheet, etc.) and to send you direct marketing communications about our solutions. You may withdraw your consent at any time by clicking the unsubscribe link at the bottom of every email we send or by contacting us at info@era-ehs.com. We may also process your personal information for statistical analysis purposes to understand our market needs and interests. Your personal information is never sold or given away freely to third-parties for their own business interests. We may share personal information with service providers that help us with our business analytics, who are only authorized to process your information as necessary and as directed by ERA.

Under the GDPR, ERA processes your personal information under the legitimate business interest to respond to your online request for information or resources, send you direct email or phone communications about our solutions as they pertain to you under our legitimate business interest to engage with you as a member of the EHS community in which we participate , to respond to complaints or technical support queries, to send optional feedback surveys for the legitimate business interest to ensure concerns are addressed appropriately. At any time you can opt out of or object to these interests by contacting us and we will respond according to GDPR requirements. 

Information Collected from ERA Clients

When you become a client of ERA Environmental, you are required to register and provide certain information to us so that we can do our job. To obtain information from us you may be asked to provide certain non-public, personal information such as e-mail, name, mailing address and telephone number. We will use that information to respond to your requests.

Our web servers may also collect general information that does not relate to individual visitors. This information such as number of pages viewed, number of visits to the site, and the domains from which people access our site is used to evaluate and improve our web site.

Personal information collected by your employer is under the jurisdiction of said employer and it is their responsibility to manage your information according to the relevant regulations. ERA will act in accordance with all relevant regulations we process for purposes of ERA technical support, and will likewise act as a data service provider in other cases where the ownership and processing authority belongs to the client organization. 

For more information about the personal data collection and processing by organizations using ERA's SaaS tool as a data service provider, please refer to your service contract.

Password protected Websites and Portals

ERA Environmental customers access the ERA EMS Platform through a password protected website. We may also make available additional password protected sites for customer support and partner support purposes. Before accessing these sites, you may be asked to provide information such as name, business affiliation, e-mail address, mailing address, telephone, or customer number to obtain access credentials.

This information is used to determine your eligibility for viewing or use of controlled content. If you choose not to supply the requested information, ERA Environmental may deny you access to some or all portions of our password protected sites.

Security

We strive to ensure the integrity and security of your information. ERA Environmental has adopted reasonable electronic and managerial procedures and policies to safeguard your personal information against unauthorized disclosure.

Links to Unrelated sites

ERA Environmental reserves the right to provide links to unaffiliated websites. Please note, however, that we have not necessarily reviewed these sites and are not responsible for any of these sites, their content, or their privacy policies.

Changes to this policy

ERA Environmental reserves the right to review, change, and update this policy without notice. Please review this page periodically so that you are familiar with the most up-to-date terms. Last updated April 15, 2020. 

Acceptance

By using this website, you signify your acceptance of this privacy statement.

Contacts

If you have any questions about our services or products, or any aspect of our website, please contact ERA Environmental at info@era-environmental.com.

For additional information or to speak to a representative you may phone ERA at 1-866-493-6409.